Woven Riches India Return and Refund Policy

Thank you for choosing Woven Riches India. We value your trust and satisfaction in our products. Please read our Return and Refund Policy carefully to understand the terms and conditions governing returns and refunds.

1. Exchange

      • In case of an exchange for a different size or a different piece, contact us within 3 days post Delivery at wovenrichesindia@gmail.com and we will book a return pickup against your order. The return shipping fee will be borne by the customer. Note that Exchanges will be processed only for the same amount as the original order value or a higher amount. Once we will receive the product, we will dispatch the new item within 2 days.

    2. Conditions (Exchange)

        • We offer a one-time exchange within 3 days of delivery, and the cost of this exchange will be covered by us.

      3. Returns

          • We accept returns within 3 days of delivery if the product is damaged, not as described, or has a fitting issue. Please ensure the item is unused and in its original packaging.

            To initiate a return, go to the “Your Orders” section and raise a return request. You will need to send images of the received product along with an unboxing video as proof.

          • For any help, feel free to contact our customer helpline, email, or WhatsApp.

        4. Damaged Items

            • If you have received a damaged product, we apologize. We are more than willing to help you out. Please click pictures and a video of the product and email to wovenrichesindia@gmail.com. We will issue an exchange for your order.

            5. Refunds

                • Refunds will be initiated after the product passes quality check. Once approved, it will reflect in your account within 7–14 business days. Please note that weekends and bank holidays are not counted in the processing time.

                • Customers must provide their bank account details while creating the return request, or the refund will be issued to the original payment method used at checkout.

              6. Order Cancellation

                  • Orders once placed cannot be canceled. If you have ordered the wrong size product by mistake, you can simply email us at wovenrichesindia@gmail.com to change it to the preferred size within 6 hour of placing your order and we will happily update it.

                7. Contact Us

                    • If you have any questions or need assistance with our Return and Refund Policy, please contact our customer support team at wovenrichesindia@gmail.com or Whatsapp us +917988472851. Business Hours: Monday to Friday 10 am to 5 pm.

                    • Please note, we reserve the right to take legal action against you if the items you return don’t match what you ordered.

                  By making a purchase from Woven Riches India, you acknowledge and agree to abide by this Return and Refund Policy. Woven Riches India reserves the right to amend or update this policy without prior notice, so please review it periodically.